Company Profile

The Organization is consisting of the following companies

Karwan-E-Islami Express Travels (SMC-PVT.) Ltd.
Karwan-e-Rushd-ul-Iman (SMC-PVT) Ltd.

The Organization is registered with Ministry of Tourism under travel Agencies Act & Rules in the Department of Tourist (DTS) has allotted the License No. 3212. The Travel Agency has also been approved as an IATA Agent by the International Air Transport Association (IATA) and the numeric code is 27-3 0912 2.

The Organization is ranked among the top travel agencies in Lahore and as well as in Pakistan having offices in various cities and business associates. The strength of the Group lies in its people. It has more than highly trained, dedicated and professional employees. The company recognizes the need for the continuous learning process through its regular training programs to enhance employee's efficiency and competence. The company is affiliated to many international organizations to provide the services of travel and tourism related especially in Makkah Sharif and Madina Sharif for Hajj and Umrah.

The Organization has a lot of experience in organizing the groups from Pakistan. Our organizers in other countries are well organized to provide unparalleled services to satisfy the needs of our passengers with a professional team. It's expanding and constantly improving network of hotels in their countries, together with the excellent services and competitive prices.

The Organization has highly trained staff to provide the highest standards of hospitality and service. We have professional people at the airport to meet and assist passengers on their arrival and departure in an extremely efficient manner. We specialize in providing all levels of services. 5-Star Luxury accommodations to economy bulk packages. All our levels receive our highest level of attention and organization. Our low profits increase your savings so that your trip would be completely pleasant.

ORGANIZATIONAL STRUCTURE

Sales and Marketing:

The real competent personnel of this department are responsible for the proper services and make agreements with national and international organizations.

Undoubtedly, after the connection of the company with international market this department has started working extensively and has always provided in time and correct information to the clients depending upon their inclination, their budget and requirements. It has always devised new ways and means with the changing requirements and has kept the company and the clients equipped with the latest technologies and innovations.

The professionals working in it are really competent and responsible for the broad based propagation, marketing and sales of world-renowned travel and tourism related products and services in almost all the areas of the country. Quality policy of our company is "Customer satisfaction through best services".

Human Resource/Administration:

This department is responsible for the procedure of hiring personnel for the company, maintain building and associated actions and responsible to make sure that all the rules & regulations are properly implemented within the organization.

Finance/Accounts:

This department makes sure that all the figures, data, entries and calculations are being made and documented correctly and in a systematic manner. Additionally this department expedites all the matters related to the establishment with foreign principals.

After Sale Services:

The core strategy of our company is Sales through After Sale Services. The record of our company shows that what ever the clients does business with us once, goes to no other party in future. This is just because we are ever concerned and ready to satisfy all the after sale needs of our valued clients. This is the speaking evidence of the company's high standards set to satisfy all of its customers at all times.